“Sunday morning and no heat. Downey offered 24-hour service. We knew we would pay a premium for the service call but happy that we could find someone that offered weekend service. The repair required ordering new parts and modifying the existing space to do the install. It was a complex repair, but the team kept us updated on the approach and the status of the new parts on order. They also provided a space heater and tips for keeping as warm as possible in the interim. We so appreciated the professionalism of the team, their commitment to diagnosing the problem, and directling the necessary resources and expertise to restoring our heat!”
“Davey did a great job of walking through my entire system and explaining how it worked. He showed me how to bleed it and gave me various other tips. And I have heat again! Fantastic to work with!”
“Wonderful job by Jon and Collin. Got my shower and bathroom sink back in working order.”
“The gentlemen were very pleasant and did an excellent job.”
“Not much to say. Collin and Ella fixed our leaky toilet. So far so good. Thanks”
“Good guys, efficient, clean, no mess, knowledgable, well done”
“Josh came on emergency service need. He explained everything that happened and why. He also explained how to maintain it and how to look for failures happening before we get to the point we were then.”
“Jon and Collin were on time, professional and answered all my questions. Very happy with the experience.”
“Dave and Lukas were terrific! They were on time…and fast, friendly, and efficient. Thank you for your amazing service!”