“I would like the owner of Downey to know what an outstanding employee he has in his employ. Brit was everything one could hope for in a service technician. She was prompt, professional, courteous, respectful, PATIENT, knowledgable, a good listener and friendly. Brit has a wonderful ability to break information down into components easily understandable by a layperson such as myself. I'm no dummy but I'm also not a service technician so I appreciated that skill very much. My husband was not able to be here for this appointment so Brit took the time to speak with him on the phone rather than me have to attempt to explain everything to him. Brit should be commended for providing an excellent customer experience and her representation Downey.”
“Highly recommend. Both technicians, Dave and Lance were extremely polite and professional. This was my first time using Downey and I won’t hesitate to call them again.”
“Josh and his assistant were VERY professional.”
“Great experience. Devin was a pro, came on a Sunday, fixed our issue, answered our questions, and left us feeling supported. Highly recommend!!”
“Called saying they were on their way. Both Jon and Bryce were very professional. Would recommend Downey PHC.”
“Jon and Bryce did a great job with replacing our toilet. They were quick and efficient and very polite.”
“Technicians were knowledgeable, polite, and professional. Solved the problem in a very reasonable amount of time.”
“Josh Lee did an excellent Job installing an Aprilaire Steam Humidifier for us. He was thorough and professional. My wife and I could not be more pleased.”
“Prompt, courteous. Repaired minor issues and showed us how to make adjustments, saving us money.”