We preferred to fix the full problem today. He quoted price. Had to cut into inside wall. What he did looks very good. I don’t have to do anything to it. Problem solved. Love your company. I have used you a couple times and both were prompt and professional”
“Briton Long was incredible! Explained everything, answered all my questions, very professional. I'm so happy I found your company. Thank you.”
“Drew came and was very professional and went right to work and got my furnace up and running will call him again!”
“Jon was prompt, friendly, and did a great job repairing our leak in the basement. Highly recommend!”
“Josh Lee came out and helped us find a weak spot in our wiring. He was very knowledgeable , courteous and a gentlemen from start to finish. Should we require your services again, I certainly will request his assistance. A true asset to your team. Thank you !!”
“Service was provided quickly. Chad was very thorough, making sure everything was working properly. Would highly recommend Downey!”
“I would like the owner of Downey to know what an outstanding employee he has in his employ. Brit was everything one could hope for in a service technician. She was prompt, professional, courteous, respectful, PATIENT, knowledgable, a good listener and friendly. Brit has a wonderful ability to break information down into components easily understandable by a layperson such as myself. I'm no dummy but I'm also not a service technician so I appreciated that skill very much. My husband was not able to be here for this appointment so Brit took the time to speak with him on the phone rather than me have to attempt to explain everything to him. Brit should be commended for providing an excellent customer experience and her representation Downey.”
“Highly recommend. Both technicians, Dave and Lance were extremely polite and professional. This was my first time using Downey and I won’t hesitate to call them again.”
“Josh and his assistant were VERY professional.”