Testimonials Articles
“Jon and Collin were very professional and polite. They finished the job quickly and efficiently.”
Continue Reading“Jon and Luke do excellent work! Friendly and efficient.”
Continue Reading“Started with a small electrical issue in the house. Travis was very helpful in communicating what happened and how he was fixing it. He also explained why it's so important to have a dedicated line for electrical heaters if you are going to use them, even if they've been fine on a shared circuit so…
Continue Reading“Jon and Collin took care of our concern with plumbing. Arrived in time. Checked everything with sump pump and gave us direction on how to clear up the musky smell. Very thorough and professional. Excellent service. We are very please by their expertise . Downey is very reliable and always provides excellent service. We have…
Continue Reading“Our furnace went out at 130am in the morning I called and talked to Travis and 45min later he was at my house . Found the problem, fixed it, and kept us warm on a very cold night. Thank You Travis and Downey for taking such good care of us.”
Continue Reading“Jon was very professional, answered all my questions, and did a great job with our garbage disposal replacement. We are very thankful and will for sure be returning customers.”
Continue Reading“Sunday morning and no heat. Downey offered 24-hour service. We knew we would pay a premium for the service call but happy that we could find someone that offered weekend service. The repair required ordering new parts and modifying the existing space to do the install. It was a complex repair, but the team kept…
Continue Reading“Davey did a great job of walking through my entire system and explaining how it worked. He showed me how to bleed it and gave me various other tips. And I have heat again! Fantastic to work with!”
Continue Reading“Wonderful job by Jon and Collin. Got my shower and bathroom sink back in working order.”
Continue Reading“The gentlemen were very pleasant and did an excellent job.”
Continue Reading“Not much to say. Collin and Ella fixed our leaky toilet. So far so good. Thanks”
Continue Reading“Good guys, efficient, clean, no mess, knowledgable, well done”
Continue Reading“Josh came on emergency service need. He explained everything that happened and why. He also explained how to maintain it and how to look for failures happening before we get to the point we were then.”
Continue Reading“Jon and Collin were on time, professional and answered all my questions. Very happy with the experience.”
Continue Reading“Dave and Lukas were terrific! They were on time…and fast, friendly, and efficient. Thank you for your amazing service!”
Continue Reading“Ella was great! Knowledgeable and efficient. I was thrilled to see a young woman technician. Good for you, Downey!”
Continue Reading“Ella was very courteous and conscientious. Thank you!”
Continue Reading“Scheduling was a breeze. Office staff was polite, responsive and prompt. Jon & Collin were the servicing techs. Showed up on time and were respectful and knowledgeable. Overall a great experience! Will use Downey again!”
Continue Reading“Matt and Collin did a great job on my project today. They were a very professional team. I would definitely have them back for future work.”
Continue Reading“When your air conditioning goes out during one of the hottest weeks of the year, it's great to work with people that get it done. Just 2 days after our initial call, we were back in business. Chad and Ella did a great job on the install. They were quick, professional and personable. Great job…
Continue Reading“On a hot 90 degree day my AC stopped working. I called the next morning & Downey had a technician to my house before noon. Bryce explained everything in detail & the part he needed to replace. He answered my questions & was very personable. I’m very satisfied & highly recommend Downey!”
Continue Reading“Dave the technician was excellent. Highly skilled. In addition to being polite and personable he explained everything he checked in detail. Would highly recommend Downey.”
Continue Reading“Josh and Riley spent most of the day in early June 2023 installing electricity to a pavilion at our Community Center in Perrysburg. They had to lay the wire in a trench dug the day before. Josh and Riley were both skillful, efficient and friendly. They worked well together. I overheard senior member Josh explain…
Continue Reading“Jon & Lukas were very professional. I’m very satisfied with their work. Thanks.”
Continue Reading“I have used your company for several years. Each and every service that has been provided, has been above expectation! Your technicians are knowledgeable, personable and professional. I asked Dave for some suggestions and feel that he provided honest and cost effective ways to help maintain my home. With service like this, you have a…
Continue Reading“Had a water filter installed in front of my On-Demand Hot Water Heater and the two technicians were in and out faster than I expected. I am giving 4 stars just because nobody is perfect even though it feels like 5.”
Continue Reading“Needed an emergency plumber and got a response right away. Bryce came out and offered different options of how the job could get done and was up front with pricing of all options. Overall very happy with the service even though it wasn’t able to be figured that day. I’ll continue to call Downey for…
Continue Reading“We had a water filter installed, and some water heater issues. I am sorry that I cannot remember everyone’s names but all of the people that were here for Both jobs were very professional and pleasant to work with!!”
Continue Reading“They were very through and got the job done in a timely manner,very pleasant and knowledgeable if we had any questions or concerns.”
Continue Reading“Chad and Ella were great. I had several issues addressed in my home, including replacing an existing furnace and air conditioner. Ultimately you put your trust in the people who do the work. I feel my trust was well placed.”
Continue Reading“Chad, Ella, Dave and Jake where here on March 29th 2023 all were kind and on it to start the job right away to install our new furnace. They are all knowledgeable and precise and after they were finished they cleaned up the area they were working on and hauled away our old furnace. Downey…
Continue Reading“Bryce and Chad did a wonderful job installing our new furnace.”
Continue Reading“Josh, Ella and Andrew came to replace exhaust fans and other fixtures. They were all very professional and careful with their work and made sure they left the workspace cleaner than they found it. Great workmanship and work ethic.”
Continue Reading“Josh couldn’t have been more knowledgeable, helpful, and pleasant to work with. I’ll be calling Downey with any future needs.”
Continue Reading“Josh and Jake did a great job installing additional overhead lighting in our kitchen, playroom, and patio. They were professional, and efficient throughout the process. We will most certainly use them for additional needs in the future.”
Continue Reading“Ella was knowledgeable , thorough and very helpful. Devin was also great I hope I spelled his name correctly.”
Continue Reading“Ella was efficient and professional today–as is everyone I have encountered with Downey over the years. Always a pleasure to do business with you.”
Continue Reading“Jon and Bryce had our hot water heater replaced with new piping in less than two hours! Getting the old tank out was a chore, but they got it done with style and grace. Thanks guys for the fast service on a weekend!”
Continue Reading“Every employee associated with Downey is polite, kind, knowledgeable and dedicated to providing the highest level of service. Servicing us were: Chad, Ella, Bryce, Jake, Drew and Kerry. We are totally taken by the professionalism displayed by them all. The quote for the work we requested may not have been the lowest of competing companies,…
Continue Reading“Andrew and Ella did an amazing job diagnosing and solving some minor electrical issues. They worked well together and were very personable and professional.”
Continue Reading“Lance was excellent at explaining what he was doing and what it would mean to us every step of the way. Very quick and efficient repair and would definitely request to have him come out again. Lance is 5 stars!”
Continue Reading“My sump pump warning system told me that there was something wrong with the pump. Downey sent Lance to see what needed to be done. He went over everything, carefully, and explained what was wrong with the pump. I gave him permission to replace the pump and anything that needed to be done to upgrade…
Continue Reading“From the initial point of contact with Jen, the whole scheduling process was very smooth. The installers, Luke and Jon, were awesome. They were friendly, professional, knowledgeable and answered questions I had with respect to other plumbing issues I thought I was experiencing but were either corrected with the installation, or needing confirmation. Thank you…
Continue Reading“Dave was knowledgeable, friendly and efficient. He answered all my questions and worked quickly to get the problem solved!”
Continue Reading“July 25, 2022: Jon arrived at our house on time. We really appreciated that he called us when he was on the way. He was very professional, courteous, and careful about keeping everything clean and secure. He corrected our slow running kitchen faucet, and also took care of the outside faucets. We needed a new…
Continue Reading“Jon and Luke did a great job replacing items on our master bathroom. They were cordial and efficient. Thanks for everything!”
Continue Reading“My experience with Downey for recent electrical work was positive and I will be using them for our next project. All were professional, friendly and capable”
Continue Reading“Chad & Bryce were punctual,neat and replaced the sensor in our tankless water heater in a short time. If we have any more problems in the future, I definitely wil be calling you. Chad always communicated what was going on and that rates your company the highest marks. Thank you so much!”
Continue Reading“Incredibly fast, professional, and effective. Bryce and Chad handled all aspects of the replacement and earned a new client for Downey.”
Continue Reading“Incredibly fast, professional, and effective.”
Continue Reading“These two gentleman were so nice and polite had booties on and everything super pleased Thank you!”
Continue Reading“Very impressed with the company and the service men.”
Continue Reading“Dave, Ella, and Aidan went above and beyond to ensure we were satisfied with our new AC unit. They were thorough, professional, and incredibly efficient. Grateful for their help, excellent customer service, and knowledge.”
Continue Reading“We had a brief power outage not caused by weather, but by what turned out to be a very dangerous situation. It was the first day of the long holiday weekend, but Travis came out right away, was very professional and took care of the problem. Should we need any of the services Downey offers,…
Continue Reading“WOW!!! What a GREAT company! I will definitely be calling this company for all of my heating-ac/plumbing/electrical needs! Chad and Bryce explained everything to me answering all of my questions. They definitely take pride in their work with strong work ethic. They carry themselves very professionally! They are each a GOAT in their own right!…
Continue Reading“Prompt and professional. Same day service.”
Continue Reading“Jon identified and fixed the issue very quickly.”
Continue Reading“5 Stars !!!! Josh, Jon, Luke & Jared did a wonderful job installing a generator hook-up (electric & Natural gas ) to the exterior of my home. In addition, they installed 2 outlets in my garage and a water spigot. Everyone was extremely professional. They all worked well as a team and were very friendly…
Continue Reading“I was delighted and surprised to meet Ella and Lance. It is about time women were “allowed” in the field! The two worked well as a team. They were polite, neat in appearance, friendly, professional, and proficient. Drew, they represent Downey well. Please let Ella and Lance know that Pat Patton has finally taken the…
Continue Reading“Kerry, Chad and Bryce showed up early and installed a new AC unit at my home within the same day, as well as some other repairs that needed done. They were very professional and their attention to detail was obvious after observing what they had completed. I’m extremely happy I contacted Downey and will continue…
Continue Reading“Jon and Lukas were great. Jon was able to make us a part which saved us from a larger replacement.”
Continue Reading“Devin & Riley did a great job! Devin patiently answered all of my questions and concerns. Very professional and great customer service!”
Continue Reading“Ella & Lance did a great job with annual maintenance! Very professional and great customer service!”
Continue Reading“Dave and Jon were really good at explaining things about my AC. They were very professional. Outstanding work!”
Continue Reading“Downey technicians are always professional and friendly. We’ve been using Downey for over 15 years.”
Continue Reading“Dave and Ella did a wonderful job. Very friendly and professional and was done in hour.”
Continue Reading“I had a problem with the air conditioning unit not providing sufficient cooling. I called Downey’s on a Saturday morning and talked directly to the technician, Travis. Did not have to leave a message and wait for a call back! He was able to get to the residence promptly, diagnosed the problem and got the…
Continue Reading“Dave and Ella were excellent – on time, efficient and professional.”
Continue Reading“Very professional & very knowledgeable of the unit.”
Continue Reading“Ella & Lance were polite & knew what they were doing. Came on a timely basis.”
Continue Reading“Toilet repair diagnosed and corrected In about 10 minutes.”
Continue Reading“Lance and Ella were very personable and friendly. They checked with me before they did anything with my thermostat and reviewed the cost before doing anything. I had asked for someone who could also fix a faucet issue for me on the same trip and that was easily accomplished. I would love to have these…
Continue Reading“Lance and Ella were very personable and friendly. They checked with me before they did anything with my thermostat and reviewed the cost before doing anything. I had asked for someone who could also fix a faucet issue for me on the same trip and that was easily accomplished. I would love to have these…
Continue Reading“Good quick service replacing hot water heater. Devon and Riley were fast efficient.”
Continue Reading“Dave and Eva did a great job. Very professional and personable. Explained everything regarding the repair needed and why we should replace the part. They also changed the furnace filter and did the annual maintenance on the air conditioner. Eva will be agood addition to your team.”
Continue Reading“We were having trouble with AC keeping up to temp. Chad and Ella came out to look at it. They were very friendly and extremely knowledgeable. Talked me thru the different things they were testing and explained their whole process. Did a thorough check on everything that could possibly be the issue. Would definitely recommend…
Continue Reading“Wonderful experience. AC went out and the office staff worked with us to schedule a technician to come out the next day. Technician was very knowledge, answered all my questions and took great care of us. Highly recommend!”
Continue Reading“Devin came out to our house and fixed our basement plumbing problem really quickly. He was extremely knowledgeable answering all of our questions. I will definitely call this company again if I have any future plumbing problems. Thanks Devin.”
Continue Reading“Downey has been to our home multiples of times throughout the years & it’s always been a very positive experience. Their technicians today were Devin & Riley who were skilled & friendly. We’re very pleased with their completed work. We highly recommend Downey for any issues you may be having with your home.”
Continue Reading“Josh and Jerad were our installers. They were very personable and professional. We are very happy with the work they completed and they were very thorough with the cleanup. Thanks for a job well done.”
Continue Reading“Very happy with Downey. Had them service the old unit and then scheduled a replacement of furnace and AC. They were able to complete everything in a couple of days. Communicated very well and kept me in the loop every step of the way. Chad, Lance and Bryce were excellent. Friendly, efficient and easy to…
Continue Reading“Josh and Jared did a great job installing our new sub panel! They were polite and courteous and always wore shoe covers when coming in the house, even after I told them it wasn’t necessary. They did a professional job and cleaned up when they were done. I would recommend Downey 100% and will be…
Continue Reading“Courteous and willing to explain the problem (refreshing!). Had to leave to get a part and came right back to install. Service as it should be!”
Continue Reading“Highly recommend. Both technicians, Dave and Lance were extremely polite and professional. This was my first time using Downey and I won’t hesitate to call them again. Great job!!”
Continue Reading“We are so pleased with our Downey experience. From Drew's first visit to provide an esimate to the final installation of our new air conditioning units (one wall unit, one attic unit) and attic fan, everything went smoothly and the rest of the team (Chad, Bryce. Lance, Davey, Ella and Kerry) were hardworking and courteous.…
Continue Reading“Dave and Ella were absolutely fantastic as well as the lady who answered the phone and got someone to our home ASAP! I couldn’t of been more pleased with the team and the quick efficient work they provided! Thank you so very much!”
Continue Reading“Josh, Bryce and Jared were awesome. They installed three light fixtures and ran the electrical to them. The guys were knowledgeable, helpful, respectful and friendly – total professionals. I have worked with Downey before on hvac issues and other electrical improvements and they are the best. Downey and their team members are just great.”
Continue Reading“Josh, Bryce and Jared were awesome. They installed three light fixtures and ran the electrical to them. They guys were knowledgeable, helpful, respectful and friendly – total professionals. I have worked w Downey before on hvac issues and other electrical improvements and they are the best. Downey and their team members are just great.”
Continue Reading“Courteous and willing to explain the problem (refreshing!). Had to leave to get a part and came right back to install. Service as it should be!”
Continue Reading“It's never good when you find your hot water tank leaking. They guys were quick, professional and cleaned up after themselves. Thanks for taking care of us on short notice!”
Continue Reading“Dave & Ella were fantastic! Glad to be warm again!”
Continue Reading“Chad and Lance were our technicians on Friday. They were very polite, professional, and friendly. They did a great job cleaning up after they were done with the work. Because your technicians were this professional we will be calling Downey back for our next project. Thanks”
Continue Reading“Josh, Jon and Jared were so professional and polite! Cleaned up after they were done. I continue to have a great experience with this company and highly recommend.”
Continue Reading“Jon called to see if he could come earlier before my scheduled appointment. I appreciated that! He came in, looked at the sump pump, returned to the office to get the part, and and repaired our sump pump quickly. Thanks for your help and quick response.”
Continue Reading“Jon was very friendly, courteous, and professional. He was very good with our 6 months old pup. Great job”
Continue Reading“Jen was able to schedule our service work in a timely fashion. Jon, the service technician, was knowledgeable and performed the necessary maintenance on our Rinnai tankless water heater quickly and explained the process as well. He was very courteous and also took care of some minor plumbing issues that we had.”
Continue Reading“We had a tenants furnace quit at night and called Downey PHCE first thing the next morning. Dave and Bryce were the men that came to fix the furnace. They fixed it and were polite and very efficient. Unfortunately the furnace went out again and it was determined that it needed replaced. It was scheduled…
Continue Reading“Dave's assessment was absolutely right on. The old furnace developed some serious deterioration with the heat exchanger, which could have become dangerous shortly. His quick professional action had us a new furnace in 2 days. He and Bryce were everything we could have asked for pro-installers. A good price and efficient install perfect for 12⁰F…
Continue Reading“Our sump pump died in the middle of the night and the backup one wasn't working properly either…..I called the emergency number and Jon came out at 3am and installed a new system, preventing our basement from flooding. Thank you so much!!!”
Continue Reading“Called yesterday with a frozen outside faucet. Service first thing today. Jon was our techs name. Very professional. Told us options We preferred to fix the full problem today. He quoted price. Had to cut into inside wall. What he did looks very good. I don’t have to do anything to it. Problem solved. Love…
Continue Reading“Briton Long was incredible! Explained everything, answered all my questions, very professional. I'm so happy I found your company. Thank you.”
Continue Reading“Drew came and was very professional and went right to work and got my furnace up and running will call him again!”
Continue Reading“Jon was prompt, friendly, and did a great job repairing our leak in the basement. Highly recommend!”
Continue Reading“Josh Lee came out and helped us find a weak spot in our wiring. He was very knowledgeable , courteous and a gentlemen from start to finish. Should we require your services again, I certainly will request his assistance. A true asset to your team. Thank you !!”
Continue Reading“Service was provided quickly. Chad was very thorough, making sure everything was working properly. Would highly recommend Downey!”
Continue Reading“Brit was great!!”
Continue Reading“I would like the owner of Downey to know what an outstanding employee he has in his employ. Brit was everything one could hope for in a service technician. She was prompt, professional, courteous, respectful, PATIENT, knowledgable, a good listener and friendly. Brit has a wonderful ability to break information down into components easily understandable…
Continue Reading“Highly recommend. Both technicians, Dave and Lance were extremely polite and professional. This was my first time using Downey and I won’t hesitate to call them again.”
Continue Reading“Josh and his assistant were VERY professional.”
Continue Reading“Great experience. Devin was a pro, came on a Sunday, fixed our issue, answered our questions, and left us feeling supported. Highly recommend!!”
Continue Reading“Called saying they were on their way. Both Jon and Bryce were very professional. Would recommend Downey PHC.”
Continue Reading“Jon and Bryce did a great job with replacing our toilet. They were quick and efficient and very polite.”
Continue Reading“Technicians were knowledgeable, polite, and professional. Solved the problem in a very reasonable amount of time.”
Continue Reading“Josh Lee did an excellent Job installing an Aprilaire Steam Humidifier for us. He was thorough and professional. My wife and I could not be more pleased.”
Continue Reading“Prompt, courteous. Repaired minor issues and showed us how to make adjustments, saving us money.”
Continue Reading“Always great service with Downey! Devin and Lance did great work! They explain things , clean up area, and make sure everything is working right !! Thank you !”
Continue Reading“I can’t begin to express the efficiency of Downey and service techs Chad and Lance! They went above and beyond for me! Downey is an amazing company to work with!”
Continue Reading“Downey’s is the best. Straight forward in how much it will cost. Their very proffessional and very polite. I highly recommend Downey’s for your plumbing needs.” – Pamela S.
Continue Reading“Downey worked with us on an emergency project to get the electrical components completed. The work was clean & thorough. The crew worked professionally in a high profile setting, and completed everything within the tight time constraints.” – Aubrie K.
Continue Reading“Quality work and great customer service. I’ve used Downey twice already and I will be using them again in the future when the time comes.” – Jim B.
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